Reference

Privacy Policy: How We Handle Your Account Information

We collect basic account details when you register — phone number, payment method choice, and session data so the platform remembers your device. Everything we store supports account access, wallet operations via bKash, Nagad or Rocket, and the lobby experience you return to.

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444 Games Privacy Policy: How We Handle Your Account Information
CONTACT PATHS

How to Reach Us About Privacy Questions

If you want to see what account data we hold, request deletion, or ask how we use cookies, reach us through any of the paths below. We verify your identity by matching the phone number on file before disclosing or changing account information. Most data requests are completed within ten business days.

Live Chat Open the chat bubble in the bottom-right corner of any page. An operator will ask for your registered phone number to confirm your identity, then walk you through data access, correction or deletion requests in real time.
Email Support Send your request to the support email address shown in the account dashboard. Include your registered phone number and a brief description of what you need. We reply within 24 hours and complete most requests in under ten business days.
Account Settings Log in, tap your profile icon, and open Privacy Settings. You'll see options to download a copy of your data, update consent preferences for marketing messages, or submit a deletion request that our team reviews within five business days.
DATA PRACTICES

How We Secure and Store Your Information

We encrypt account credentials and payment details with SSL when they travel between your device and our servers. Session data sits in secure storage; we rotate access keys every 90 days and log every internal query that touches account records. Third-party payment processors handle bKash, Nagad and Rocket transactions under their own privacy policies — we receive only a transaction reference and final status.

Encryption Standard

All account logins, password resets and payment confirmations use TLS 1.2 or higher. We store hashed passwords, never plain text, so even internal staff cannot view them. Session tokens expire after 30 minutes of inactivity.

Cookie Usage

We place cookies to keep you logged in, remember language preference, and track which game screens you visit so the lobby reopens where you left off.

Retention Period

Active account data stays until you request deletion. Closed accounts are archived for seven years where local law requires anti-fraud records. After that period, we permanently delete personal identifiers and keep only anonymized transaction logs for auditing.

Data Requests

You can download a copy of your data, correct outdated details, or ask us to delete your account through the Privacy Settings page or by contacting support.

Privacy Policy FAQ

We collect your phone number for login verification, your chosen payment method so the cashier loads the right deposit flow, and session data like device type and IP address to spot unusual login attempts.

Yes. Log in, open Privacy Settings, and tap Download My Data. We'll email a JSON file within 48 hours containing your account details, transaction history, and session logs. Contact support if you need help interpreting it.

Go to Privacy Settings and submit a deletion request, or contact support with your registered phone number. We verify your identity, then permanently delete your account data within ten business days. Closed-account records may be archived where local law requires.

We share transaction references with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals, but we never sell your account data. Game providers see only your session ID and bet amounts, not your phone number or personal details.

We use session cookies to keep you logged in, remember your language preference, and track the last game you visited. You can disable cookies in browser settings, but the login flow and wallet features may not work correctly if you do.

Active data is deleted within ten business days of a confirmed deletion request. Where local law requires anti-fraud records, closed accounts are archived for up to seven years, then permanently purged. Anonymized logs remain for platform auditing only.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.